Questions, answered plainly.
Who qualifies for membership?
Founders, CEOs, and owner-operators of businesses doing $1M+ in annual revenue. You attest to your revenue band when you apply and a human reviews it. We're looking for people running a real business — not consultants selling to founders, and not pre-revenue projects.
How do you verify revenue?
You attest to a revenue band as part of your application, and that attestation is reviewed against everything else you've told us about the business. We reject applications that don't hold up. Deliberate misrepresentation costs you your membership, without a refund.
What happens to my ID during verification?
Your document goes directly to Stripe Identity — L0CKED never receives, sees, or stores it. Stripe performs the check and tells us only whether it passed. That's the whole exchange.
How long does approval take?
Most decisions land within about a week. Every application is read by a person, so it isn't instant — that's the trade for a room where everyone was actually checked.
What if I'm rejected?
You'll be told, and you're welcome to apply again when your situation changes. You're never charged for an application that isn't approved.
What is The Floor?
The members-only feed. Post an update or ask the room a question, react, comment, and share photos. Everyone answering is a verified operator at your scale, and there's no public audience — so you can ask the question you actually have.
How are peer cohorts matched?
Groups of 6–10, matched by revenue band, region, and industry, meeting weekly. Small and consistent by design: the same people every week means nobody re-explains their business, and the advice gets sharper.
Is my activity private?
Yes. L0CKED is members-only end to end — nothing you post is public, indexed, or visible to anyone who hasn't been verified and admitted. There are no ads and we never sell your data.
Can I use it on my phone?
Yes — native iOS and Android apps, plus the full web app. Same membership and the same room across all three.
How do I cancel?
Turn off renewal from your account page any time (or in Settings, if you subscribed through the App Store). You keep access through the end of the period you've already paid for.
How do I delete my account?
You can delete your account from your account settings at any time. Deleting permanently removes your profile and your content — it isn't a deactivation, and it can't be undone.
What isn't allowed?
Harassment, objectionable content, and pitching the room. Every post and comment can be reported and any member can block another outright. Reported content is reviewed and removed when it breaches our Terms of Use; repeat offenders lose membership without a refund.
Still deciding? Ask us directly →